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CHATPAGE

Shopify Integration

Shopify Platform

Section titled “Shopify Platform”

Shopify is the world’s leading eCommerce platform, powering millions of online stores across the globe. It provides merchants with all the essential tools needed to sell products online, including inventory management, payment processing, and order fulfillment.

Key advantages of Shopify include:

  • Robust Backend: Reliable infrastructure for processing orders and managing inventory
  • Extensive App Ecosystem: Thousands of apps to extend store functionality
  • Secure Payments: Built-in payment processing and support for numerous payment gateways
  • Scalability: Ability to handle stores of any size, from startups to enterprise

While Shopify provides its own storefront solution, many merchants are increasingly turning to headless commerce approaches to gain greater flexibility and performance.

Benefits of Headless eCommerce

Section titled “Benefits of Headless eCommerce”

Headless eCommerce separates the frontend presentation layer from the backend commerce functionality. With ChatPage’s Shopify integration, you can build custom storefronts that offer significant advantages:

  • Performance: Deliver lightning-fast shopping experiences with optimized frontend code
  • Customization: Complete creative freedom to design unique shopping experiences
  • Omnichannel: Deploy consistent shopping experiences across web, mobile, and other touchpoints
  • Developer Experience: Use modern frontend frameworks and development approaches
  • Content Integration: Seamlessly blend content and commerce for richer customer experiences
  • Conversion Optimization: Implement custom checkout flows and UX optimizations

By decoupling the frontend from Shopify’s backend, you gain the freedom to create exactly the customer experience you envision while still leveraging Shopify’s powerful commerce engine.

Shopify Storefront API

Section titled “Shopify Storefront API”

ChatPage uses the Shopify Storefront API with GraphQL to build performant shoppable pages and storefronts. This API is specifically designed for creating custom shopping experiences with direct access to product, collection, and checkout functionality.

The GraphQL-based approach offers several technical advantages:

  • Precise Data Fetching: Request exactly the data you need, reducing payload sizes
  • Single Request: Fetch multiple resources in a single API call
  • Strongly Typed: Clear schema definition for improved development experience
  • Real-time Updates: Access to the latest product information and inventory status
  • Checkout Integration: Complete shopping cart and checkout functionality

ChatPage is specifically optimized to generate efficient queries against the Storefront API, creating high-performance shopping experiences without requiring you to master the complexities of GraphQL or the Shopify API structure.

Requirements

Section titled “Requirements”

To use the Shopify integration, you must have an existing Shopify store. If you don’t have one yet, create a store at shopify.com before proceeding.

Installing the Integration

Section titled “Installing the Integration”
  1. Navigate to Integrations in your ChatPage project
  2. Look for the Shopify integration
  3. Click to install the Shopify Storefront integration
  4. Enter your Shopify store credentials when prompted

What You Get

Section titled “What You Get”

Once you install the Shopify integration, a set of Shopify tools are added to your agent, giving it the ability to interact with your store on behalf of your customers. These tools include:

  • Fetch Products - Retrieve individual products or browse the full product catalog
  • Fetch Collections - Access product collections to help buyers discover and navigate your inventory
  • Add to Cart - Allow customers to add items to their shopping cart through conversation
  • Checkout - Guide customers through the checkout process directly from the agent

These tools enable your agent to act as a shopping assistant — helping buyers browse products, answer questions about inventory, build a cart, and complete purchases without leaving the conversation.

Customizing Your Agent

Section titled “Customizing Your Agent”

You can use ChatPage to customize how your agent uses these tools. Simply describe the behavior you want:

  • “When a customer asks about a product, show images and pricing”
  • “Recommend related products when a customer adds an item to cart”
  • “Guide customers through size selection before adding to cart”
  • “Offer collection browsing when a customer isn’t sure what they want”

ChatPage will generate the appropriate code and apply your customizations automatically.